← Back to STARKORA

Cancellation & Refund Policy

Last updated: September 2026

1. Subscription Cancellation

You can cancel your recurring STARKORA subscription at any time directly through your dashboard. Upon cancellation, your site remains active on the Pro plan until the end of your paid billing cycle.

2. Refund Eligibility

We provide a 7-day money-back guarantee for first-time annual subscriptions if technical failure prevents your website from going live. Due to the immediate allocation of AI compute and domain costs, monthly subscription renewals are non-refundable once charged.

3. Requesting a Refund

To request a refund review, contact our support team at bashiru@starkora.website with your account email and transaction reference.